Privacy Policy

Last Updated: January 2025

1. Introduction

HealthyKids AI ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Account Information

  • Name and email address
  • Password (encrypted)
  • Payment information (processed securely through Stripe)

2.2 Child Health Information

  • Child's name, date of birth, and basic profile information
  • Health history, symptoms, and medical conditions
  • Medications and allergies
  • Vaccination records
  • Growth and development data
  • Doctor visit notes and uploaded medical documents
  • Photos uploaded for symptom analysis

2.3 Usage Information

  • Device information and IP address
  • Browser type and version
  • Pages visited and features used
  • Date and time of access

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Process your subscription payments
  • Generate AI-powered health guidance and symptom assessments
  • Send medication reminders and health notifications
  • Improve and personalize your experience
  • Communicate with you about the Service
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly choose to share health information (e.g., generating an access code for a healthcare provider)
  • Service Providers: With third-party vendors who help us operate the Service (e.g., cloud hosting, payment processing, AI services)
  • Family Members: With family members you explicitly invite and grant access permissions to
  • Legal Requirements: When required by law or to protect rights and safety

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Secure authentication with optional biometric locks
  • Regular security audits and updates
  • Access controls and activity monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the data we have about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Restrict Processing: Limit how we use your data
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us through the Settings page or via our Contact page.

7. Children's Privacy

HealthyKids AI is designed for use by parents and legal guardians to manage their children's health information. We do not knowingly collect personal information directly from children under 13 without parental consent.

The "Kid Mode" feature allows children to report symptoms, but all data is stored under the parent's account and accessible only to authorized family members.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account:

  • Your personal information is deleted within 30 days
  • Backup copies are removed within 90 days
  • Some information may be retained as required by law

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze how you use the Service
  • Improve performance and user experience

You can control cookies through your browser settings, though some features may not function properly without them.

10. Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • AI Services: Health guidance and symptom analysis
  • Twilio: SMS notifications and reminders
  • Cloud Hosting: Data storage and application hosting

These services have their own privacy policies and security practices.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data according to this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.